ICS Australia

Bio

Integrated Consulting Solutions (ICS) was established in 2009 and helps organisations: • Develop, audit and maintain Management systems; • Achieve certification to International Standards; • Manage risk; • Improve business efficiency; • Drive customer satisfaction. As the Principal of Integrated Consulting Solutions, I have been training, consulting and auditing for over fifteen years in sectors such as education, food manufacture, printing and packaging, automotive parts, healthcare and a wide range of other manufacturing, distribution and service industries. I am a qualified Certificate IV Trainer and Workplace Assessor, I have extensive experience in the design and delivery of training programmes and workshops as well as the training and mentoring of internal audit teams. Specialties: • RABQSA Lead auditor Quality and Food Safety • Internal ISO9001 and HACCP 9000 compliance auditing • Business report writing • Detecting and resolving non-conformance and business improvements • Implementing new policies, procedures and instructions • Facilitating management review • Process improvement • Conflict resolution/ Mediation • Team building, coaching and training • Training and instructional design.