Integrated Consulting Solutions (ICS) was established in 2009 and helps organisations: ⢠Develop, audit and maintain Management systems; ⢠Achieve certification to International Standards; ⢠Manage risk; ⢠Improve business efficiency; ⢠Drive customer satisfaction. As the Principal of Integrated Consulting Solutions, I have been training, consulting and auditing for over fifteen years in sectors such as education, food manufacture, printing and packaging, automotive parts, healthcare and a wide range of other manufacturing, distribution and service industries. I am a qualified Certificate IV Trainer and Workplace Assessor, I have extensive experience in the design and delivery of training programmes and workshops as well as the training and mentoring of internal audit teams. Specialties: ⢠RABQSA Lead auditor Quality and Food Safety ⢠Internal ISO9001 and HACCP 9000 compliance auditing ⢠Business report writing ⢠Detecting and resolving non-conformance and business improvements ⢠Implementing new policies, procedures and instructions ⢠Facilitating management review ⢠Process improvement ⢠Conflict resolution/ Mediation ⢠Team building, coaching and training ⢠Training and instructional design.