Ian McKendrick

Bio

Social Media Strategist, Broadcaster, Keynote Speaker on Social Media Strategy, IT Strategy and Information Security - Phone +44 (0) 7979 593 970 Ian McKendrick hIan McKendrick.com Accomplished social media professional with a proven track record of creating and implementing successful social media strategies that builds trust, awareness, fans, and revenue growth. Using social media to provide outstanding customer service, demonstrating the customers best interest is at heart, while learning their needs and expectations and feeding this back to the business. An exceptional people manager and communicator from an executive corporate background, who works closely with all internal teams (e.g. Legal, Risk Management, HR, IT Security and Communications) and ensures corporate buy-in at all levels. Recognised industry speaker and key commentator on social media to many top marketing seminars and conferences across the UK and Europe. Social tools: Twitter, FaceBook, LinkedIn, YouTube, Blogging, AudioBoo, Pinterest, Google+, FourSquare, FoodSpotting, TripAdvisor, Tumblr, Flickr, Bright Kite, FriendFeed, Quora, MySpace, StumbleUpon, Digg, Delicious, Reddit, Technorati, FeedBurner Management tools: WordPress, Hoot Suite, TweetDeck, SocialToo, Twellow, TweetAdder, Co-Tweet, OnlyWire, Evernote, Highrise, Dropbox, SalesForce Desk, Google Analytics, Google Webmaster Tools, Google Maps, Vertical Response, Mail Chimp, iTunes, iPhone, Android, Windows Mobile Knowledge: SEO, HTML, PHP, PPC, RSS, Web Hosting, Domain Management, Site Creation, Theme Editing, Graphics, Best Practice and Policy Creation, Training, Presenting Software: WordPress, Artisteer, Camtasia Studio, Snagit, Adobe Audition, Adobe Soundbooth, Photoshop, Dreamweaver, Flash, ERP, CRM, MS Office 365, MS Office 2010, MS PowerPoint, MS SharePoint, MS Project, MS Visio, MS One Note, GarageBand, iPhoto, iMovie, iBooks Author