BobPhibbs,RetailDoc

Bio

Bob Phibbs is a nationally recognized expert on business strategy, customer service, sales, and marketing. With over thirty years experience beginning in the trenches of retail and extending to senior management positions, he has been a corporate officer, franchisor and entrepreneur. As a motivational speaker and consultant, he has creatively helped some of America's best-known retail brands, including Yamaha, Caswell-Massey, Viking, LEGO, and Brother succeed when economic circumstances or new competitors have challenged their customer base. He is a frequent guest on MSNBC's Your Business. visit his site www.retaildoc.com