Kimberly M. Cooley

Bio

Detail-oriented, client-driven, IT professional with ability to rescue projects, revitalize teams, and turn around adverse situations. Proven results in cross-functional team leadership, Help desk re-organization, project management, information technology research, and project management with a strong customer service focus. Collaborates with managers and peers to align processes, procedures and policies with institutional/organizational needs and resources. Combines leadership skills and technical proficiency to accomplish goals and challenges at hand. Leads by example. Team player and builder. Proven ability to mediate during times of uncertainties and discomfort. Ability to effectively reach out to all levels of technical expertise with ease and surety.