My company, Rust Reviews, LLC, helps business clients build online Word of Mouth by enhancing their visibility on the Web, strengthening customer loyalty and engagement, and promoting continuous business improvement. The foundation of good word of mouth is a good customer and community reputation. My clients learn to build on that foundation by soliciting and responding to online customer reviews and recommendations. They also learn to leverage this reputation information in social media and in local Web search. Clients also use customer and other feedback to develop new product and services and improve their business operations. I have a record of leadership achievement in the military and the civilian worlds, and I've served as a U.S. Navy pilot, managed computer simulation and software development, guided business process improvement projects, and researched and taught effective strategies for customer feedback. I'm also a proud Texan, an attorney, an avid equestrian, and an Eagle Scout from Troop 205 in Murrysville, PA. Visit My Linkedin Profile Join the Linkedin Web Word of Mouth Group Become a Facebook Fan of Rust Reviews!